NISSM assumes its permanent commitment to quality, considering that quality assurance in the performance of its activities is an essential value to ensure the credibility of its actions and the trust of its beneficiaries.

NISSM is the first an ISO 9001-2008 certified Company in it segment till today.
The fundamental elements of NISSM’s quality policy are:

• A clear definition of its mission and objectives;
• The strategic planning of its activities, duly expressed in a multiannual strategic plan and the annual activity plans;
• The compliance of its actions with the SSC standards and Guidelines and relevant national Skill Development Policy;
• The permanent concern with the transparency of all its activities;
• The establishment of accountability mechanisms;
• The adoption of a Code of Ethics for every member of the Agency;
• The development of a quality culture among its (internal and external) members and collaborators; 
• The establishment of monitoring and continuous improvement mechanisms of its activities;
• The systematic development of studies and research projects and the systematic critical analysis of themes and mechanisms related to quality assurance;